What Should I Ask My Prospective Printer?
If you are thinking of going to an outside printer for a printing project, then chances are that you are planning on spending a considerable amount of money and are going to produce a relatively large number of prints. After all, you wouldnít go to a printer to print out a 10-page text document or PowerPoint presentation. Therefore, it is important that you consult with several different printers and ask the right questions so that you can be sure that the job is going to be done right and on budget.
You will also want to make sure that the printer you decide on is going to be available during the printing process to answer your questions and cater to your needs. As with every printing project, you are going to have minor, and, in some cases, major adjustments along the way and it is important that the printer be available to address each change in a timely and professional manner.
So what kind of questions should you be asking? First you will need to tell the printer a few things about your project. This way they can get an idea of the size and scope of your project and provide you with a more accurate quote. You will then want to find out a bit more about the printerís operation. Below you will find a list of questions that will give you a good idea of the printerís capabilities and whether or not they are the optimal choice for your specific project. Donít feel as though you are being disrespectful or overly critical when asking these types of questions. You will be paying them a good deal of money and you have a right to know what type of results to expect.
1. How long have you been in business?
2. What are your hours of operation? Do you print at night or on weekends?
3. How many presses do you have and what are the color capabilities of each press?
4. What software and materials do you accept?
5. What linescreen do you use?
6. Do you have a specialty?
7. May I see some samples of your print work?
8. May I contact some of your past or present clients for their feedback on your work?
9. What type of proofs can I expect to see before my project is printed?
10. How much time will I have to review the proofs?
11. If I am not satisfied with the quality of the printing, will you reprint the job at your expense?
12. What method of payment will you accept?
Get to know your prospective printers and find out how focused they are on keeping their clients happy. Find out this information before you hand over your project so you'll be less likely to regret your choice later on.
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